Frequently Asked Questions

Everything you need to know about your next travel adventure.

What makes the Trtl Pillow different from traditional U-shaped travel pillows?

The Trtl Pillow features an internal support system hidden in a soft fleece wrap, scientifically proven to hold your head in a better ergonomic position than traditional memory foam pillows.

How long does shipping take within the United States?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your travel gear sooner for an upcoming trip.

Is the Trtl Pillow machine washable?

Yes! Simply remove the internal plastic support from the fleece wrap, and you can machine wash the fabric on a cool cycle to keep it fresh for every journey.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return your items in their original condition for a full refund.

Do you offer international shipping from the US store?

The Trtl Travel US store primarily serves the United States. For customers in the UK, EU, or Australia, please visit our dedicated regional websites for faster local delivery.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout.