Returns & Exchanges
At Trtl Travel US, we want you to be fully satisfied with your purchase. If your travel gear isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email address; simply print it out and attach it securely to your original packaging.
- 3.Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags and components are included with the item.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.